Public Azra Alhafidz Azmi
Jati Kasuma
Faculty of Business Management, Universiti Teknologi MARA (UiTM), Sarawak
Yusman Yacob
Co-operative College of Malaysia (Sarawak)
This study focused on the effectiveness of training programs among members of co-operative in Sarawak. The study framework used Kirkpatrick’s Model in which employees’ reaction, learning, behavior, results and transfer of training will be examined. The study also examined the transfer of training in the context after being trained and to explore the training effectiveness by looking at how the transfer of training is applied. A survey was conducted in the Co-operative College of Malaysia Sarawak Branch Campus in year 2013 where a total of 351 questionnaires were distributed in order to evaluate the training effectiveness, factors and relationship between factors that affect training effectiveness. With the returned questionnaires of 299, the result shows at the reaction level, most of the respondents were satisfied with the training programs. This reflects the appreciation of training from the participants. At the learning level, majority of the respondents learned the skills taught. It is stated that the respondents use the new skills on the job at the behavior level. At the outcome level, the findings revealed that the training program was productive and cost effective to measure the change in the result of the organization. Overall, only 41.6 percent of the independent variables explained the impact to the training effectiveness. The highest beta value indicates that learning is the strongest factor among the others in relation to training effectiveness. This study will help related parties in the Co-operative sector to have a better understanding in measuring the effectiveness of training programs conducted and to identify what are the areas they can improve for the future development of the co-operative in the country.